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Ingleside at King Farm
Ingleside at King Farm
This page will be updated as new information is available. We thank you for your understanding and support as we protect the health of our residents, clients and staff.
Ingleside at King Farm Hotline for Families & Residents 240‑499‑0477
We are appreciative of everyone’s ongoing support as we all work together to keep our community safe and healthy.
On March 30, 2020 Governor Hogan issued a “stay-at-home” order effective March 30, 2020. Our community is considered an essential place of employment as we care for independent living seniors and provide assisted living and skilled nursing services. Ingleside at King Farm is continuing to follow the guidelines set by this order as well as following the Centers for Disease Control, Centers for Medicare and Medicaid Services, and the Maryland Department of Health.
We thank you and will provide updates on this webpage about our continued efforts to ensure preventative measures to safeguard our community.
Maryland stay-at-home orderLetter from Ingleside President & CEO
Dear Ingleside Family,
In the past couple of weeks, our world has taken on a new form. Moments like these bring out the unified strength of our Ingleside family even in the most demanding times. As Mattie Stepanek so eloquently said, "Unity is strength ... when there is teamwork and collaboration, wonderful things can be achieved."
As we continue to work together through this ever-changing situation, we thank everyone for their support and understanding as we remain proactive in maintaining the health and well-being of our entire Ingleside family. I am so grateful for our dedicated and caring staff and want to extend to them my sincerest appreciation for continuing to provide exceptional care for all our residents and clients.
For the health and safety of our beloved residents, clients, staff and greater community we are continuing to adhere to strict guidelines from the Centers for Disease Control and Prevention, Centers for Medicare and Medicaid, and state-specific health departments.
We will continue to share updates, though in the meantime, please do not hesitate to visit our website for additional information and, we have community-specific, designated hotline phone numbers and email addresses for questions from residents and families.
In closing, I want to share another quote from Mattie Stepanek, "We all have life storms, and when we get the rough times and we recover from them, we should celebrate that we got through it. No matter how bad it may seem, there's always something beautiful that you can find." I see the beauty in all of you, our Ingleside family. Together we will get through this.
With gratitude,
Lynn O'Connor
President and CEO, Ingleside
We understand that staying connected with family and friends is vitally important, and our community is adapting our life enrichment programs while following the latest Centers for Medicare and Medicaid Services (CMS), Centers for Disease Control (CDC) and local Health Department requirements related to the COVID-19 virus. We are continuing to develop and implement new initiatives to keep people connected and spirits lifted, such as:
Please continue to visit this page for updates.
Coronavirus Hotline and Email for Ingleside at King Farm Residents & Families.
We have a telephone and email hotline to answer any questions residents and families may have regarding the procedures and policies in place addressing COVID-19. The hotline is manned by Ingleside at King Farm staff Monday through Friday 8am through 8pm, Saturdays and Sundays 8am through 4pm.
We are grateful for everyone’s support and understanding as we continue to implement additional measures to minimize the risk of COVID-19 for each member of our community. All of us at Ingleside at King Farm will continue to work hard every single day to ensure the health and safety of our residents and staff.
We thank you for your patience, understanding and flexibility as we work through this ever-evolving situation. In the days and weeks ahead, we will provide updates on this webpage about our continued efforts to safeguard our community.
We’re monitoring COVID-19 closely: As part of our preparedness protocol, we have been closely monitoring and assessing the impact of COVID-19. As information from the Center for Disease Control (CDC), Center for Medicare and Medicaid Services (CMS), and World Health Organization (WHO) changes, and new guidelines are shared by the Maryland Department of Health (MDH) and local agencies, Ingleside at King Farm will continue to update our preventative measures in accordance with the guidance we receive.
We’re continuing to take actions to protect our residents and staff: Ingleside at King Farm has implemented our pandemic plan and is following our well-established procedures for ensuring continuity of service. This includes putting various processes and procedures in place that are designed to limit the spread of the virus.
Out of an abundance of caution and our commitment to protecting the health and safety of our community, effective immediately, we have implemented the measures described below.
Non‐essential visitors will not be allowed on the campus
We are following the latest guidance from the CDC, CMS and the MDH and we are only allowing visitors for “end of life situations or if they are essential for resident care.” Non-essential vendors and contractors, other than for emergency situations will not be permitted.
No deliveries will be made to resident apartments by outside vendors. All deliveries will be left at the concierge stations. Ingleside at King Farm staff will deliver the items to the resident’s door.
Social Distancing and Closing of Common Areas
Social distancing may be the most effective way for people who aren’t infected with the coronavirus to avoid getting it. But it does lead to some major changes in how we lead our lives and how social interactions occur.
We understand the importance of everyone’s emotional health and are striving to make sure people are feeling connected, while also following the safety guidelines from the CDC.
We encourage family members and residents to stay connected through use of phone, email, facetime, skype, and other similar platforms.
The following will be re-evaluated on a regular basis as per the monitoring of jurisdictional and federal guidance.
There is no higher priority to our entire Ingleside at King Farm family than the safety of our residents and staff members.
Per guidance from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services (CMS) and the Maryland Department of Health (MDH) and as a preventative measure we will be not be allowing visitors to our community as of March 12, 2020. We are working closely with families for limited exceptions in certain situations. The CMS guidance states:
“Limiting means the individual should not be allowed to come into the facility, except for certain situations, such as end-of-life situations or when a visitor is essential for the resident’s emotional well-being and care.”
We are continuing to provide updates to our residents and staff, including the most recent CDC and World Health Organization information and prevention guidelines. Additionally, out of an abundance of caution, our community has implemented the following:
Events and Excursions
Increased Cleaning Procedures
Staff protocols
March 13, 2020
Dear Ingleside Family,
Caring for the health, well-being, and safety of residents, clients, and staff is Ingleside’s top priority and is rooted in Ingleside’s values. Out of an abundance of caution for the Ingleside family communities, Ingleside has implemented safeguards to minimize the risk of coronavirus (COVID-19) through education, prevention, screening, and assessment. For residents, staff, and guests, our goal is to prevent and to mitigate the coronavirus.
The Ingleside family is being proactive by taking measures in an effort to keep residents and staff healthy. As such, it is following the Centers for Disease Control’s (CDC) and local health departments’ guidance. Ingleside strives every day to provide exceptional services and care for everyone in our communities and will continue to monitor and adjust the preventative measures. A coronavirus team is in place comprised of staff representatives from the three communities, Ingleside at Home, Westminster Ingleside Foundation, WING, and Ingleside HQ.
We understand some of the measures implemented may seem restrictive. Please know that we care and that your health, safety, and wellbeing is paramount. The coronavirus team members will continue to share updates as together we weather this evolving situation.
In closing, we appreciate and value your continued trust and support.
With gratitude,
Lynn O'Connor
Ingleside President and CEO
March 6, 2020
The Ingleside Family is being proactive by taking measures in an effort to keep residents, clients and staff healthy.
The well-being, health and safety of our residents, clients, and staff is always our top priority and Ingleside has proactively implemented additional precautions to minimize the risk of introducing coronavirus (COVID-19) into our communities through education and assessment.
We are continuing to provide information to our residents, clients, staff, and visitors including Centers for Disease Control (CDC) and World Health Organization fact sheets and prevention guidelines. We will continue to monitor guidance directly from the CDC and local health departments and adjust policies and procedures as necessary.
Ingleside is committed to keeping residents, clients, staff and visitors healthy. We thank you for joining our efforts in keeping our communities infection-free.
We kindly request that you please postpone your visit, connect via telephone or video with loved ones if you have recently traveled to an area known to be affected by COVID-19, or if you are experiencing symptoms. If visiting our communities, we will ask if you have experienced a fever or respiratory symptoms in the last 24 hours. We also will ask if you have traveled recently.
We ask that you please follow our prevention guidelines:
For more information and resources:
Centers for Disease Control and Prevention
Maryland Department of Health
DC Health
Virginia Department of Health
Coronavirus Hotline and Email for Ingleside at King Farm Residents & Families
We have a telephone and email hotline to answer any questions residents and families may have regarding the procedures and policies in place addressing COVID-19. The hotline is manned by Ingleside at King Farm staff Monday through Friday 8am through 8pm, Saturdays and Sundays 8am through 4pm.
•The hotline number is
240-499-0477 .
• The email address is
ikfhotline@inglesideonline.org
Information and Resources:
Centers for Disease Control and Prevention
